Customer Relationship Management System
Stand Out with a Custom WordPress Site Design
CRM stands for Customer Relations Management. It is a software product type allowing for automated collection and processing of various data that your customers submit on your website. However, CRM is not only about collecting basic customer data, as standard web analytics tools do this well enough. CRM software helps to do the following:
- Managing your existing customer base and adding new prospects from leads
- Connecting your marketing and sales operations into a streamlined process
- Building a centralized marketing, sales, and customer support strategy
The kind of CRM suitable for your business depends on the goal that you want the CRM solution to achieve and the role that it plays to improve the business process. We will work along with you to identify your needs and expectation before beginning to design on the CRM and deciding what works best for your business.